SMS Consent Policy

1. Introduction

This SMS Consent Policy explains how Imara Legacy Insurance Services may use text messaging when a consumer provides a mobile telephone number and applicable consent. Depending on your interaction with Imara Legacy, text communications may include:

• Request-related messages
• Quote follow-up
• Appointment coordination
• Service-related messages
• Other communications you request
• Marketing messages, where separate appropriate consent has been provided

2. Marketing SMS Consent

Where Imara Legacy offers the option to receive recurring marketing text messages, consent must be clear, affirmative, optional, and separate from general website acceptance where required.

Submitting a Request a Quote form, a Contact form, or a general inquiry is not, by itself, consent to receive unrelated recurring marketing text messages.

If a marketing text consent checkbox is offered:

• It will not be pre-checked.
• Marketing consent is optional.
• Declining marketing text consent will not prevent you from requesting a quote.

Marketing text consent language will be substantially similar to:

“By checking this box, I agree to receive recurring marketing text messages from Imara Legacy Insurance Services at the mobile number provided. Consent is not a condition of purchasing insurance. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Consent Policy and Privacy Policy.”

3. Request-Related Communications

When you ask Imara Legacy to contact you or request information, Imara Legacy may use the contact information you provide to respond to that request as permitted by applicable law. Request-related communications are different from recurring marketing text messages.

4. Consent Is Not a Condition of Purchase

Consent to receive marketing text messages is not a condition of purchasing insurance or receiving an insurance quote.

5. Message Frequency

Message frequency may vary.

6. Message and Data Rates

Message and data rates may apply. Your wireless carrier may charge you according to your mobile service plan.

7. Opting Out

Reply STOP to opt out. You may withdraw consent to recurring marketing text messages at any time. Where supported by the messaging system, standard opt-out replies include STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, and UNSUBSCRIBE.

A valid opt-out request will be honored in accordance with applicable law and the capabilities of the messaging provider. After a valid opt-out, recurring marketing text messages will stop, except for communications permitted by law, such as a confirmation of your opt-out where applicable.

8. Help

Reply HELP for help. You may also contact us at support@imaralegacy.com or (213) 583-1415.

9. Mobile Information

Mobile information obtained for SMS communications will not be sold or shared with third parties for their own marketing purposes except as permitted by law or as necessary for service providers supporting the messaging program.

10. Authorized Mobile Number

If you provide a mobile number, please provide a number you are authorized to use. Marketing text enrollment is not directed toward children.

11. Delivery

Delivery of text messages may depend on your wireless carrier, mobile device, network availability, the messaging provider, and technical conditions outside Imara Legacy’s control. Delivery of every message is not guaranteed.

12. Changing Communication Preferences

You may change your marketing text preferences or withdraw marketing text consent through the available opt-out methods. You do not need to purchase insurance, apply for insurance, or speak with an agent to opt out.

13. Privacy

Personal information associated with text communications is handled according to the Imara Legacy Privacy Policy.

14. Contact

Imara Legacy Insurance Services

• Email: support@imaralegacy.com
• Phone: (213) 583-1415
• Contact page